Privacy Policy

In this Privacy Policy (“Privacy Policy”), Lucid Music Education Private Limited, incorporated in Mumbai, Maharashtra (“Company”, “we”, “us”) describes how we use personally identifiable information about the student(s)/end-user(s) of our applications, services and websites (“you”, “Student(s)”, “your”). We have prepared this Privacy Policy to describe to you our practices regarding the Personal Data (as defined below) that we collect from Student(s) of our mobile applications and/or websites (collectively, the “Platform”) and other services provided by the Company in the course of imparting education, instruction and/or guidance to the Student(s) (the “Services”). This Privacy Policy does not apply to any other data, including, without limitation, data that we collect offline about our customers, data about our employees or data that others collect on websites that are linked to our platform. This Privacy Policy also does not apply to the practices of companies that we do not own or control.

By using our Platform and our Services, you understand and agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your Personal Data under this Privacy Policy. If you do not agree to this Privacy Policy, do not install, use, or access our Platform or our Services. We may update this Privacy Policy from time to time and will post updates to this Privacy Policy on this web page/mobile application, including the Privacy Policy’s effective date.


“Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data, including audio and/or musical content you create using our Platform and our Services (“Content”). “Aggregate Data” means Personal Data that has been combined by or for the Company into anonymous groups of Students(s) where the groups are large enough to reasonably prevent individual Student(s) from being identified, and “Anonymised Data” is Personal Data that has been anonymised by or for the Company so that it does not allow a third party to easily identify a specific individual.


Basic Account Information:

To register for an account on the Platform, you are required to provide the Company with certain Personal Data, such as your email address, username and password. Your username is listed publicly on the Services, including in search results. We may use your email address to send you information about the Services, provide customer support, or notify you of additional products and services. You may use your account settings to unsubscribe from notifications of the Platform.

Additional Profile Information:

You may also choose to provide the Company with additional Personal Data for your profile, which we will make public (your “Public Profile”), such as a picture, your location and an additional description/note about yourself. The information that you provide in your Public Profile will be visible to others, including anonymous visitors to the Platform.

Information From Third-Party Social Network Accounts:

If you sign in to the Platform with a third party social network, such as Facebook, we will collect any information that you have agreed to make available to the Company through such account, which may include:

  1. your first and last name,
  2. your student ID/URL,
  3. your profile picture,
  4. your list of friends,
  5. your email address, and/or
  6. your birthday.

This information will be primarily used for student registration and to enhance your social experience on the Platform, which may include friend-to-friend interaction and notifications, chat, or messaging functionality, public leaderboards, head-to-head competition and other similar features.

Content, Following And Other Public Information:

The Company’s Services are designed to help you create and share content. Most of the information you provide to the Company is information you are asking the Company to make public. This includes the content you create, and the metadata associated with it, such as when you created it and/or the people you follow and/or the songs you choose to perform. We will associate this information with your data, and we may use this information and other information that results from your use of the Platform and/or Services to customise the content we show you, including advertisements. When you share information or Content via the Platform or the Services, consider what you are making public.

Public Forums:

Forums, message boards, blogs and/or newsgroups may be available to you through the Platform and/or the Services. Please remember that any information you post in these areas becomes public information. If you post personal information online that is accessible to the public, you may receive unsolicited responses. You should exercise caution when deciding to disclose any of your personal information in a public forum.

Surveys and contests:

We may sometimes conduct or sponsor surveys and contests. Participation in surveys and contests is completely voluntary. If you elect to participate, we may ask you for contact, demographic, and other information. We use this Personal Data to understand our Students and their use of the Platform and Services and to improve the Platform and Services, and we may provide students with the results of such surveys and contests.


Log Data And Location Information:

When you use the Services, we automatically collect certain log data, including your IP address, browser type, hardware type, unique device ID, the version of your operating system, your activity within the Services, and your location (based on opt-in location-based services, which rely upon a device’s GPS coordinates). We use this information to administer, troubleshoot and improve the Services, and to help us understand how you and our other students use the Platform and Services. We may also collect similar information from emails sent to the Company’s students, which helps us track which emails are opened and recipients click which links.

Cookies And Similar Technologies:

The Platform uses cookies, which deposit certain record keeping information on your computer or mobile device, and other similar technologies, to collect usage data, to keep track of your preferences, to deliver content and advertisements specific to your interests and for other similar purposes. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Platform. These cookies can’t read other data from your hard drive or read cookie files created by other sites or applications. Most browsers are set to accept cookies unless you reconfigure your browser to refuse them or to notify you when you will have received one. If you do not accept cookies, you will not be able to use certain features of the Platform and Services. We may also ask advertisers or other partners to serve ads or services to your devices, which may use cookies or similar technologies placed by the Company or such third party. We do not currently respond to “do not track” signals or other mechanisms that might enable consumers to opt-out of tracking on the Platform and Services.


We may, from time to time, share your Personal Data with certain trusted business partners and third-party service providers to enable them to perform functions and process students’ data on our behalf. In addition to the above, we may also share your information with third parties in the following manner:

Other Students:

Any information in your Public Profile (e.g., your username and any profile image, location or additional information that you provide as part of your Public Profile, but not your first and last name or email address) will be accessible by other students of the Platform and Services. Content that you create through or upload to the Platform or the Services will by default be public and available to other students of the Platform and the Services. For information about how to change your privacy settings concerning Content or delete Content from the Platform or the Services, see the frequently asked questions at NEED FAQ LINK

Similarly, if you comment on any Content on the Platform or the Services, your comments will be public and available to the other students of the Platform and the Services.

We may disclose your Data when we have your express permission.

Advertisers And Other Business Partners:

We may share Anonymized or Aggregated Data about our students or the use of the Platform or Services with our advertisers and partners. This means that we may tell our advertisers general information about the characteristics of our student base, but we do not specifically identify a particular student or visitor by name or provide the student’s contact information. We may share your unique device ID and/or your location (based on opt-in location-based services, which rely upon a device’s GPS coordinates) with third parties, including advertisers and partners, or provide reports to such parties about the number of unique students who saw or clicked on their advertisements. We may also share certain information such as cookie data with third-party advertising partners. This information, among other things, allows third-party ad networks to deliver targeted advertisements that they believe will be of most interest to you.

Service Providers:

We may disclose your information on a confidential basis to nonaffiliated service providers we engage to perform services for the Company in connection with the Platform and our provision of the Services. Information will be shared with such service providers only to the extent reasonably necessary for them to perform such services.

If Required By Law:

Regardless of any choices you make regarding your Personal Data (as described in Section 7 below), we may preserve and disclose your information if we believe in good faith that we are required to do so in connection with any legal investigation, or by law or regulation, including in response to a court order, subpoena or other legal demand or request.

Safety And Security

Regardless of any choices, you make regarding your Personal Data (as described in Section 7 below), we may preserve and disclose your Personal Data if we believe in good faith that it is reasonably necessary to protect the safety of any person, to address fraud, security or technical issues, to protect the Company’s rights or property, and/or to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Use.

Change of control

We may share some or all of your Personal Data in connection with or during negotiation of, any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Data may also be transferred as a business asset. If another company acquires our company, business or assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy.

Creation Of Anonymous And Aggregated Data

We may create Anonymous and/or Aggregated Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous and Aggregated Data to analyse request and usage patterns so that we may enhance the content of our Services and improve platform navigation. Likewise, we reserve the right, in our sole discretion, to use Anonymous and/or Aggregated Data for any purpose and to disclose Anonymous and/or Aggregated Data to third parties for any purpose.

You understand and agree that the privacy policies of third parties will govern all use of information that we provide to them under this section.


The Services contain links to third-party websites and applications. When you click on a link to any other website or location, you will leave the Platform and go to another site and another entity may collect Personal Data, Anonymous Data, and/or Aggregated Data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. We are not responsible for the privacy practices or the content of such websites or applications. You may wish to review the privacy policies of those websites and applications before use. The links to such websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.


We offer the ability to correct or update online the Personal Data collected during registration via your account settings on our Platform or by contacting support via our online support forum. You may request deletion of your account by contacting support via our online support forum.


The Company displays targeted advertisements. When an advertiser books an ad placement on the Platform, they are allowed to choose their audience by location, demographics, gender and any other non-personally identifiable information we receive or collect from you.

We do not sell, trade or rent personally identifiable information about our students to advertisers, without our students’ consent. However, by interacting with or viewing an ad, you are consenting to the possibility that the advertiser may assume that you meet the targeting criteria used to display the ad. Please note that this Privacy Policy in no way restricts or limits our collection and use of aggregate information, which is data we collect about your use of our Platform or about a group or category of services or students, from which individual identities or other personally identifiable information has been removed.

Advertisers may sometimes place their cookies on your computer to make their ads more effective.

Please remember that any personal information you provide on the linked pages, ads you click on, or other websites are subject to a third party’s privacy policy. This Privacy Policy does not apply to such linked websites, ads you click on or other websites, and we are not responsible for the content or privacy and security practices and policies of these websites or any other websites that are linked to our website. We encourage you to learn about their privacy and security practices and policies before providing them with personal information.

Also, third party ad networks may serve ads on our Platform or provide ads via our services and/or otherwise place cookies, web beacons or other devices or technologies on our Platforms (or via our Services) to enable them to automatically collect non-personal information about you and your visits to our Platforms and to other websites, your IP address, your ISP and the browser you used to visit our Platforms and other websites. Information collected may be used to analyse data, to deliver content and advertising on our Platforms or other websites (including content and advertising that is targeted to your interests), to determine the popularity of certain content, and to better understand the usage and visitation of our Platforms and the other websites tracked by these third parties. This Privacy Policy does not apply to, and we are not responsible for, cookies or clear GIFs in third party ads, and we encourage you to check the privacy policies of advertisers and/or ad services to learn more about their use of cookies and other technologies.


We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. But, keep in mind that no Internet transmission is ever completely secure or error-free. In particular, messages sent to or from this platform may not be secure. Therefore, while we use reasonable efforts to protect your Personal Data, we cannot guarantee its absolute security.

You must maintain the confidentiality of any password, PIN or other ID check information to keep your personally identifiable information secure. Please notify us as soon as possible if you suspect that there is any unauthorised use of your account or there is any other breach of security.


If you would like to know what personal information we hold about you or if you would like to correct any of the information that we hold, please contact us.

You may change your communication preferences and/or opt-out from specific communications. Please specify and adjust your preferences by emailing us at


This Privacy Policy takes effect on May 1st, 2021. We reserve the right to amend it from time to time and if we change it materially, we will post a revised version on this platform. Please check back periodically, and especially before you provide any personally identifiable information to us.


Note also that your use of our Platform is subject to our Terms of Use, which contain disclaimers, limitations of liability, a choice of Indian law, and consent to the jurisdiction of courts in Mumbai, Maharashtra and which is available at


Please contact us with any comments, questions, complaints or suggestions you might have regarding the information practices described in this Privacy Policy. You may e-mail us at